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Optimize Solutions with Zendesk

At 3Li Global, we don’t just implement Zendesk, we elevate it by crafting solutions tailored to your business needs and customer expectations. Deliver seamless, customer-first experiences with Zendesk, a CRM platform built to simplify support, sales, and service operations.

Revolutionizing Customer Engagement with Zendesk Products

Zendesk’s comprehensive product suite is designed to empower your teams, improve customer relationships, and simplify support processes for businesses of all sizes.

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Zendesk Support Suite

The Support Suite brings all customer interactions into one unified platform, whether through email, chat, phone, or social media. Empower your support team with tools to deliver faster, more personalized assistance while keeping the customer experience seamless and consistent.

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Zendesk Sell

Zendesk Sell is a powerful sales CRM designed to optimize your sales pipeline. With features like lead tracking, automated workflows, and insightful analytics, it helps sales teams stay organized, close deals faster, and foster stronger customer relationships.

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Zendesk Guide

Turn your knowledge base into a self-service powerhouse with Zendesk Guide. It allows you to create and manage an intuitive help center, enabling customers to find answers on their own while reducing support team workload.

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Zendesk Chat

Engage customers in real time with Zendesk Chat. This live chat tool integrates seamlessly into your website or app, helping you respond instantly to inquiries, upsell products, and enhance customer satisfaction.

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Zendesk Talk

Streamline phone-based customer support with Zendesk Talk. This cloud-based call center solution integrates with your CRM, offering features like call routing, voicemail, and analytics to ensure every interaction is efficient and productive.

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Zendesk Explore

Zendesk Explore offers powerful analytics and reporting tools to help you track performance, uncover trends, and optimize your customer service strategy. Gain actionable insights to improve operations and deliver exceptional customer experiences.

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Zendesk Sunshine

Zendesk Sunshine is a flexible, open CRM platform that helps you connect and manage all your customer data. Build custom apps and workflows, integrate third-party tools, and create unique solutions tailored to your business.

How We Optimize Zendesk for Your Business?

At 3Li Global, we customize Zendesk to reflect your unique operations, ensuring you get the most value out of the platform.

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Smart Ticket Management
Streamline your support tickets with automation and intelligent routing, minimizing response times and boosting satisfaction.
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Integration Across Tools
We connect Zendesk with your favorite apps—such as Slack, Shopify, or Salesforce—creating a unified system for your business operations.
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Custom Workflows
Our team builds workflows tailored to your processes, ensuring smoother collaboration and faster resolutions.
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Comprehensive Onboarding
We provide end-to-end training, ensuring your team is equipped to handle Zendesk with confidence and expertise.
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Proactive System Maintenance
Our experts monitor your Zendesk platform, keeping it optimized, updated, and ready to perform.
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Scalable Solutions
As your business grows, we adjust Zendesk’s setup to match your changing needs, ensuring continuous efficiency.

Ready to revolutionize your customer experience? Let’s build solutions that put your customers first.

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Expertise Backed by Experience

1000+

Successfully completed projects

9+

Years in digital business solutions

5star

Ratings on Clutch & Google

50+

Talented team members

50%

Client retention rate

15+

Countries served

التقنيات والمنصات

مستعدون لمواجهة أي تحدٍ باستخدام التقنية المناسبة.

Salesforce
HubSpot
Zendesk
Zoho
Pipedrive
Azure
Node.js
JavaScript
SQL
AWS
Microsoft Dynamics
Azure Logic Apps

Clients Served

Ready to Transform Your Zendesk Experience?

With a team of over 50+ experts empowering clients in 15+ countries, we’re here to help your business grow. Drop us a line at hello@3li.global or fill out the form below, and we’ll get back to you within one business day.