We provide comprehensive CRM services to improve how your business manages customer relationships. From consulting and platform implementation to custom development, integration, and migration, our solutions are designed to fit your needs.
CRM, or Customer Relationship Management, is software that streamlines business operations and automates sales processes. It simplifies customer interaction management, tracks performance, generates reports, and maintains a well-organized customer database. By reducing human error, CRM systems enhance both sales and profitability. Their main purpose is to centralize customer data, record interactions like deals and transactions, monitor employee performance, and provide unified performance reports. Ultimately, CRM systems automate workflows and processes, driving better sales and business growth.
CRM systems are categorized by their functions. Operational CRMs automate marketing, sales, and customer service. Analytical CRMs focus on data analysis and sales tracking. Collaborative CRMs integrate communication channels to assess customer feedback. Mixed CRMs combine features of all these types for a comprehensive solution.
CRM is a journey, not a destination.CRM isn't just a piece of software or a one-time project—it’s a vital business function. To truly deliver results, CRM requires ongoing commitment and development.
3LI Global – More Than a ContractorWe don’t just provide technical services—we build long-term partnerships. We take full ownership of the process, ensuring that our collaboration drives meaningful, lasting results.
If you’re ready to grow faster than your competitors, leave a request – we’ll discuss the details and benefits in our meeting.
Automatically log, track, and analyze calls within your CRM, giving your team valuable insights to enhance client interactions and response strategies. Access call history and analytics to make data-driven improvements in real time.
Align your email marketing with CRM data, allowing you to track campaign performance, capture leads, and personalize communications—all from one platform. Ensure seamless communication with up-to-date customer information for a targeted approach.
Seamlessly connect invoicing to your CRM to simplify billing, monitor payment status, and reduce administrative tasks, keeping your sales and finance teams in sync. Track payments and outstanding balances effortlessly, improving cash flow and efficiency.
Store, manage, and access important documents in one place, enabling faster retrieval, better organization, and improved collaboration across teams. Securely share documents with easy access for authorized team members anytime, anywhere.
Our experts customize CRM integrations that match your unique workflows and tools, helping you maximize productivity and align technology with your business goals. Create a tailored CRM ecosystem that supports growth, scalability, and adaptability.
Track and resolve customer inquiries directly in your CRM, ensuring prompt support and a unified view of all client interactions to enhance customer satisfaction. Automate ticket assignments and follow-ups to improve response times and customer loyalty.
If you’re ready to grow faster than your competitors, leave a request – we’ll discuss the details and benefits in our meeting.
A CRM system offers businesses key benefits, transforming how they manage customer data and streamline operations. By integrating departments and simplifying workflows, CRM acts as a central hub for customer information. This removes data silos and gives sales, marketing, and customer service teams easy access to the necessary data. Additionally, automating tasks like data entry, report generation, and communication allows employees to focus on more important, high-value tasks.
CRM systems also drive profitability by boosting lead conversion and improving customer retention. With access to detailed insights, businesses can personalize interactions and foster stronger, longer-lasting customer relationships. The system enhances collaboration across teams and speeds up decision-making with real-time, comprehensive data access.
If you’re ready to grow faster than your competitors, leave a request – we’ll discuss the details and benefits in our meeting.
Successfully completed projects
Years in digital business solutions
Ratings on Clutch & Google
Talented team members
Client retention rate
Countries served
Begin with meetings, analyze business needs, and create a project plan, selecting the right tools and platform.
Define system requirements, document processes, assess data, and set clear project goals.
Create prototypes, data models, and workflows, focusing on user experience and functionality.
Set up features, configure the platform, develop custom solutions, and integrate with other tools.
Conduct system and data testing, ensuring everything meets business needs.
Deploy the CRM, migrate data, and train users for smooth adoption.
Provide ongoing maintenance, updates, and user support to ensure long-term success.
If you’re ready to grow faster than your competitors, leave a request – we’ll discuss the details and benefits in our meeting.
With a team of over 50+ experts empowering clients in 15+ countries, we’re here to help your business grow. Drop us a line at hello@3li.global or fill out the form below, and we’ll get back to you within one business day.