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Automated & Managed

Salesforce

Certified Salesforce Managed Services

Your dedicated Salesforce administration team—without the $120K salary. We handle org optimization, Apex development, Flow automation, and integration management so your team can focus on closing deals and growing revenue.

Salesforce CRM Platform Interface
150+
Salesforce Orgs Managed
98%
Client Retention Rate
15hrs
Avg. Weekly Time Saved
4hr
Guaranteed Response SLA

Is Your Salesforce Investment Underperforming?

These Salesforce challenges are silently killing your pipeline accuracy and team productivity

Complex Administration Overload

Your team spends countless hours on user provisioning, security model updates, sandbox refreshes, and release management instead of focusing on revenue-generating activities.

Enterprise Edition Costs With No ROI

You're paying $150-$330/user/month for Enterprise or Unlimited edition, but Einstein AI, advanced automation, and CPQ features sit untouched. That's potentially $100K+ annually wasted.

No Dedicated Salesforce Administrator

Hiring a certified Salesforce admin costs $100-150K+ annually. Without dedicated ownership, your org becomes cluttered with technical debt, unused fields, and broken automations.

Disconnected Enterprise Systems

Your Salesforce doesn't sync with your ERP, marketing automation, or support platform—forcing manual data entry, duplicate records, and inaccurate pipeline reporting.

43%

of Salesforce implementations fail to meet expectations due to poor configuration, low adoption, and lack of ongoing optimization

Our Salesforce Management Methodology

We don't just maintain your Salesforce—we transform it into your competitive advantage. Every optimization aligns with your revenue goals, sales process, and growth trajectory.

01

Proactive Org Health Optimization, Not Break-Fix Support

Our certified Salesforce specialists run Salesforce Optimizer monthly, monitor system health metrics daily, and implement improvements before issues impact your sales team's productivity.

02

Dedicated Strategic Partnership

You get a single point of contact who understands your sales process, pipeline stages, and revenue targets. We're not ticket-pushers—we're your embedded Salesforce strategy team delivering quarterly roadmaps.

03

Multi-Cloud Certified Expertise

Our team holds 40+ Salesforce certifications across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, CPQ, and Platform Development. We've optimized 150+ orgs across North America, Europe, Middle East, and Asia-Pacific.

Complete Salesforce Administration Services

Salesforce platform optimization team collaboration

Ready to unlock your Salesforce org's full potential?

Schedule Free Consultation

Comprehensive org management with user provisioning, security model configuration, storage optimization, and release management that keeps your Salesforce running at peak performance.

  • User provisioning, profiles, permission sets & sharing rules
  • Security model audits and field-level security configuration
  • Storage optimization, archival strategy & data management
  • Release management, sandbox refresh & deployment coordination

Custom Apex triggers, classes, and Lightning Web Components that extend Salesforce beyond out-of-the-box functionality to match your unique business requirements.

  • Custom Apex triggers, classes & batch processing
  • Lightning Web Components (LWC) development
  • Visualforce pages and legacy code modernization
  • AppExchange package management and customization

Record-triggered flows, screen flows, and scheduled automations that eliminate manual work, enforce sales process compliance, and save your team 15+ hours weekly.

  • Flow Builder automation design and optimization
  • Lead assignment, routing rules & territory management
  • Approval process configuration and escalation workflows
  • Scheduled flows and batch automation jobs

Connect Salesforce to your entire enterprise tech stack—ERP, marketing automation, support platforms, and custom applications—with robust real-time and batch integrations.

  • REST and SOAP API integration development
  • MuleSoft, Dell Boomi & middleware configuration
  • Real-time event-driven and batch data synchronization
  • Integration monitoring, error handling & retry logic

Executive-ready dashboards, joined reports, and Einstein Analytics implementations that surface the pipeline insights your leadership needs to make data-driven decisions.

  • Executive dashboards and revenue KPI tracking
  • Cross-object reports, joined reports & historical trending
  • Einstein Analytics/CRM Analytics implementation
  • Forecasting, pipeline analytics & win/loss analysis

Dedicated Salesforce administrator available via Slack, email, or video call with guaranteed 4-hour response SLA. No ticket queues, no support tiers—just direct access to your certified specialist.

  • Dedicated specialist who knows your org configuration
  • 4-hour guaranteed response SLA for all requests
  • Direct communication via Slack, email, or scheduled calls
  • Proactive issue detection and resolution before impact

Your Salesforce Success Roadmap

A proven 6-step onboarding process that delivers measurable ROI within your first 30 days

1Free Discovery Consultation

30-minute strategy call to understand your sales process, current Salesforce challenges, and immediate optimization priorities. Zero obligation.

2Comprehensive Org Health Check

Our Salesforce specialists run Optimizer, analyze your entire org—automations, security model, data quality, integrations—and deliver a detailed audit report with prioritized recommendations.

3Quick Win Implementation

Within your first two weeks, we fix critical issues—broken flows, governor limit risks, data quality problems—delivering immediate productivity gains and ROI.

4Dedicated Specialist Assignment

You're matched with a certified Salesforce administrator who learns your sales process, team structure, and revenue objectives. Same expert, every interaction.

5Monthly Optimization Cycles

Proactive monthly sprints aligned with Salesforce's three annual releases. We implement new features, optimize existing automations, and maintain peak org performance.

6Quarterly Business Reviews

Strategic QBR sessions to measure ROI, review pipeline analytics, realign priorities, and plan your next-quarter Salesforce optimization roadmap.

Looking for a custom solution for your business?

Let's talk

Transparent Salesforce Support Pricing

Flexible monthly plans designed to scale with your business. Support available across global time zones.

Startup

Perfect for getting started. Essential support to build a strong Salesforce foundation.

$500/month
  • 10 hours/month included
  • 48-hour response SLA
  • Admin, config & automations
  • 1 quarterly planning call
  • $50/hour rate
  • Global timezone support coverage
  • Dedicated account manager
  • Monthly strategy calls
  • Advanced Apex development

Growth

Our most popular plan. Dedicated support to optimize and automate your workflows.

$1,125/month
  • 25 hours/month included
  • 24-hour response SLA
  • Dedicated account manager
  • Monthly planning + quarterly strategy calls
  • Regular health checks & reports
  • $45/hour rate
  • Global timezone support coverage
  • Flow & process automation
  • Advanced Apex development

Business

For complex needs. Advanced automation, integrations, and strategic optimization.

$2,000/month
  • 50 hours/month included
  • 12-hour response SLA
  • Advanced Apex & LWC development
  • Monthly reporting & optimization
  • Integration management
  • $40/hour rate
  • Global timezone support coverage
  • 2 calls/month + 1 strategy/month
  • Priority development queue

Enterprise

Tailored for your scale. Volume-based pricing that gets more affordable as you grow.

Custom pricing
  • Unlimited hours available
  • 4-hour response SLA
  • Dedicated Technical Account Manager
  • Weekly planning + bi-weekly strategy calls
  • Priority queue for dev & integrations
  • Volume-based discounted rates
  • Global timezone support coverage
  • 24/7 critical support included
  • Long-term optimization partnership

All plans include a 14-day free trial. No credit card required. Contact us for custom enterprise pricing.

Why Choose Managed Services?

Monthly Cost

3Li Managed Services

$500 - $3,500

In-House Admin

$8,000 - $15,000+ (salary + benefits)

Freelancer

$5,000 - $10,000 (variable)

Expertise Level

3Li Managed Services

Team of certified specialists

In-House Admin

Single person, limited scope

Freelancer

Varies wildly

Availability

3Li Managed Services

Global hours + 24/7 option

In-House Admin

40 hrs/week, vacation gaps

Freelancer

10-20 hrs/week, unpredictable

Ramp-Up Time

3Li Managed Services

2 weeks

In-House Admin

3-6 months

Freelancer

1-2 months

Sick/Vacation Coverage

3Li Managed Services

Always covered by team

In-House Admin

None

Freelancer

None

Strategic Input

3Li Managed Services

Included—proactive recommendations

In-House Admin

Limited by experience

Freelancer

Usually extra cost

Development Expertise

3Li Managed Services

Deep—Apex, LWC, integrations

In-House Admin

Learning curve

Freelancer

Hit or miss

Best for growth-stage companies who need expert Salesforce administration without the $120K+ cost of a full-time hire. Global support coverage available with 24/7 add-on option.

Measurable Salesforce ROI Delivered

Real performance metrics from companies who transformed their Salesforce org with our managed services

15hrs
Weekly Time Saved

Recovered from admin tasks and manual data work

58%
User Adoption Increase

Improvement in active Salesforce usage

3.5x
Platform ROI Boost

Return on Salesforce license investment

4hr
Guaranteed Response SLA

Maximum response time for all support requests

The 3Li Salesforce Advantage

Certified Salesforce specialists collaborating on org strategy

Your Embedded Salesforce Team

Salesforce PartnerGlobal CoverageCertified Salesforce Experts

The Problem With Traditional Support

Generic Salesforce agencies treat you like a ticket number. You wait 48+ hours for responses, re-explain your org setup to different reps every time, and receive cookie-cutter advice that ignores your unique sales process and business requirements.

How 3Li Transforms Your Experience

With 3Li, you get a dedicated Salesforce administrator who masters your org configuration, understands your sales process, and proactively identifies optimization opportunities before they become problems. It's like having a full-time Salesforce expert embedded in your team—at a fraction of the cost.

See measurable improvements within 14 days

The Results

4hr
Guaranteed response SLA
1
Dedicated administrator
40+
Active certifications

Our Commitment to You

We believe managed services should feel like an extension of your team, not just another vendor relationship. That's why every client gets a dedicated specialist who learns your business, anticipates your needs, and proactively optimizes your Certified Salesforce Experts to drive real results. No ticket queues. No generic responses. Just expert support when you need it.

Why Growth Companies Choose 3Li for Salesforce

The strategic advantages that make our Salesforce managed services the choice for scaling businesses worldwide

Predictable Monthly Investment

Transparent flat-rate pricing with no surprise invoices, no hourly overages, and no nickel-and-diming for additional requests.

Whether you need 5 flow changes this month or 25, your investment stays the same. We succeed when you use us more.

Single Dedicated Administrator

Work with the same certified Salesforce specialist who learns your org configuration, sales process, and team dynamics.

No more re-explaining your setup to rotating support reps. Your administrator knows your history and anticipates your needs.

Proactive Optimization Culture

We don't wait for you to discover problems. Our team runs Optimizer monthly, monitors org health metrics, and implements improvements proactively.

Monthly optimization sprints and quarterly strategic reviews ensure your Salesforce continuously evolves with each of Salesforce's three annual releases.

Deep Salesforce Specialization

Our team holds 40+ Salesforce certifications—Administrators, Platform Developers, Architects, and Consultants across Sales Cloud, Service Cloud, Marketing Cloud, and CPQ.

Whatever Salesforce challenge you face—Lightning migrations, complex automations, multi-org strategies—we've solved it multiple times before.

Trusted by Companies Across 15+ Countries

Salesforce Partner
Salesforce Partner
Consulting Partner
Salesforce Certified
Salesforce Certified
Platform Developer
150+
Salesforce Orgs Managed
40+
Active Certifications
15+
Countries Served

Salesforce Managed Services FAQ

Answers to common questions about our Salesforce administration and support services

Our Salesforce managed services plans start at $500/month (Startup - 10 hours) and scale to $3,500/month (Enterprise - 100 hours). Our Growth plan at $1,125/month (25 hours) is most popular for scaling sales teams. Annual commitments save 20%. We offer global timezone coverage with optional 24/7 critical support add-on for +$2,000/month.

Salesforce managed services provides ongoing, proactive administration—we're your outsourced Salesforce team on monthly retainer. Salesforce consulting is project-based work with defined scope and timeline. Most clients use consulting for initial implementation or major projects, then transition to managed services for continuous optimization and support.

No long-term contracts required. We offer month-to-month flexibility because we believe you should stay based on the value we deliver, not contractual obligations. Annual plans receive 20% discount. Monthly plans can be cancelled with 30 days written notice.

We support the entire Salesforce ecosystem—Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud (Communities), CPQ, Field Service, Pardot, and custom implementations. Our team has certifications across all major clouds and editions from Professional to Unlimited.

Absolutely. Custom Apex and LWC development are core strengths. Our Business and Enterprise plans include advanced development work. We have certified Platform Developers who build custom triggers, classes, batch jobs, and Lightning Web Components to extend your org beyond out-of-the-box functionality.

We can begin onboarding within 48 hours of agreement. The discovery and org health check phase takes 1-2 weeks, during which we run Salesforce Optimizer and identify quick wins. Most clients see measurable improvements within their first 14 days, with compounding optimization benefits over the first 90 days.

We'll reassign you to a different certified specialist within 48 hours—no questions asked, no justification required. Long-term partnerships only work when the chemistry is right. Your satisfaction is our priority.

That's our specialty. We start every engagement with a comprehensive org audit using Salesforce Optimizer and custom analysis. We identify technical debt, unused fields, conflicting automations, and configuration problems. We then prioritize fixes by business impact and systematically optimize your org—building on what works rather than starting from scratch.

All team members sign comprehensive NDAs before accessing client orgs. We implement principle of least privilege access, use encrypted connections, maintain SOC 2 compliance standards, and can work within your security requirements including IP restrictions and login audit logging. We're happy to complete your vendor security questionnaire.

Yes, Salesforce user training is included in all managed services plans. We provide role-specific training for sales reps, service agents, and administrators—plus recorded Trailhead-style sessions for onboarding new team members. Growth and Enterprise plans include quarterly best practices workshops and release training when Salesforce ships new features.

Unlock Your Salesforce Org's Full Potential

Get a free Salesforce org audit and discover how our certified managed services can improve your pipeline accuracy, user adoption, and platform ROI. No commitment required.

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